Bot and Risk Management
Because apps have become the center of our digital economy, there is a lot of value stored within that is coveted by bad actors (ex: payment processing and credit card information, personally identifiable information, bank statements, medical records, etc.).
XC BRM is a comprehensive set of products that span security, fraud, and digital designed to prevent bad actors for manipulating apps and sites at the detriment of customers and brands.
Audiences: CISO, Chief Fraud Officer, Line of Business (LoB) Leaders / Business Owners
Bot Defense
Media
Case Study
Problem/Challenge
Media broadcaster that provides a Customer Portal enabling its customers to manage their subscriptions on their own. Through the portal, users can enrich their subscriptions, view bills, participate in challenges, and vote for events, among other actions. This portal was targeted by different bots, some of them very advanced, which succeded in different activities like brute force attack, credential stuffing, fake votes, fake account creation, and subscription modification.
Customer couldn’t mitigate the issue with best-effort anti-bot solution.
Customer needs:
- Powerful and smart bot defense solution, that could detect and block the more sophisticated bots, without affecting good customers.
- Keep the customer experience unchanged (e.g. no Captcha challenges)
- Service should be managed by a SOC, not self-service solution.
F5 Services
- F5 Distributed Cloud Bot Defense Advanced
Solution
F5 Distributed Cloud Bot Defense is a solution that provides bot detection and blocking capabilities, even for most advanced bot. The solution uses both supervised and unsupervised ML, toghether wish SOC Analysts, and use customer application specific telemetry in order to detect Bot retooling to update the policy in near real time.
F5 XC Bot Defense can use F5 Distributed Cloud WAAP, F5 BIG-IP, CDN and connectors to other data planes to collect telemetry from the clients and determine whether requests to the application originate from humans or bots, without imposing obstacles on genuine customers, such as CAPTCHA challenges.
